Soléne

Once we have processed your order, you will receive a follow-up email with all the necessary information. This means you can track your entire order all the way to your door.

Not satisfied? Money Back! If for any reason you are not satisfied with your purchase, we will do everything we can to make sure you are completely satisfied. 30-day return and refund period You have 30 days from the day you received the product to request a refund or exchange. After this period, we unfortunately cannot process refunds or exchanges. The amount will be refunded via the same payment method you used. Please contact us at info@solene.online to initiate a return or exchange.Conditions for refunds and returnsTo qualify for a refund or exchange, the item must be unused and in its original condition. Items that are damaged or missing parts, and where the damage is not due to us, are not eligible for a refund.

If you wish to make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request.

Almost all products have a size chart. This can be found at the top of the product page. Don't hesitate to consult the size chart and choose the right size. In this case, we recommend you choose your normal size.